Privacy policy

PRIVACY POLICY
Last Updated: November 4, 2026

This Privacy Policy describes how the trevonali online store collects, uses, shares, and protects personal information when customers visit https://trevonali.shop, make purchases, or contact customer support.

1. INFORMATION WE COLLECT
We may collect:
- Names, email addresses, and telephone numbers.
- Billing and shipping addresses.
- Order details, transaction records, and purchase history.
- Customer account information where accounts are available.
- Customer support correspondence.
- Technical information such as IP addresses, browser characteristics, device details, and website interactions.

Complete payment card credentials are processed through authorized payment service providers. We receive transaction information needed to manage customer orders.

2. HOW WE USE INFORMATION
We may use personal information to:
- Process orders and payments.
- Arrange fulfillment and delivery.
- Provide tracking assistance.
- Handle returns, exchanges, and refunds.
- Respond to customer service requests.
- Protect our website and prevent fraud.
- Improve store functionality and shopping experiences.
- Send marketing messages where legally permitted.
- Meet applicable legal, tax, and accounting obligations.

3. LEGAL BASES FOR PROCESSING
Where required under applicable privacy laws, processing may rely on contract performance, legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING
Our website may use essential cookies for shopping carts, checkout, security, and customer preferences.

Optional analytics or advertising technologies may be used where configured.

Where legally required, consent will be requested before enabling non-essential tracking.

Customers may manage supported choices through available website privacy controls or browser settings.

5. INFORMATION SHARING
Necessary information may be shared with Shopify, payment processors, fulfillment partners, shipping carriers, customer support vendors, fraud prevention providers, and configured analytics or marketing partners.

Personal information may also be disclosed where required by law.

6. SHOPIFY PLATFORM
Our online store uses Shopify's e-commerce infrastructure.

Shopify may process information to provide commerce services and for other purposes described in its privacy notices.

For more information, visit https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS
Personal information may be processed outside the customer's country of residence.

Where required, appropriate safeguards will apply to international transfers.

8. DATA SECURITY
We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, loss, and disclosure.

No online storage or transmission system guarantees absolute security.

9. DATA RETENTION
We retain information for as long as reasonably necessary to administer purchases, provide support, prevent fraud, maintain required records, and comply with applicable laws.

10. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights to access, correct, delete, restrict, or transfer qualifying personal data.

You may also object to certain processing, withdraw consent, or opt out of specified advertising-related data uses.

11. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional privacy rights where the relevant privacy laws apply to the actual store operator.

12. UNITED KINGDOM PRIVACY RIGHTS
UK consumers may have rights under the UK GDPR and related legislation.

Where applicable, individuals may submit complaints to the UK Information Commissioner's Office.

13. MARKETING COMMUNICATIONS
Customers may unsubscribe from promotional emails through the instructions in those messages or by contacting us.

Necessary transaction-related messages may continue.

14. CHILDREN'S PRIVACY
Our store is not directed to children making independent purchases.

We do not knowingly collect children's information contrary to applicable law.

15. POLICY CHANGES
We may update this Privacy Policy when our operations, service providers, or legal obligations change.

Changes will be published on the website.

16. PRIVACY CONTACT
Store: trevonali
Website: https://trevonali.shop
Customer Service Email: pamorgecaromegg@outlook.com

The actual data controller's verified legal identity and business address must be added before publication. The disclosures must reflect the store's actual cookies, marketing settings, and data processing activities.