Terms of service
TERMS OF SERVICE
Last Updated: November 4, 2026
Welcome to trevonali. These Terms of Service govern the use of https://trevonali.shop and purchases made through our online store, subject to mandatory consumer protection laws.
1. ELIGIBILITY
Customers must have legal capacity to purchase merchandise or appropriate permission from a parent or guardian.
Use of our website must comply with applicable laws.
2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, pricing, and availability information.
Minor variations in product appearance may arise from screen settings or manufacturing differences.
3. ORDER PLACEMENT AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated order confirmation acknowledges receipt but does not necessarily establish acceptance.
We may verify payment, inventory, and delivery eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICING AND PAYMENTS
Prices and applicable charges are disclosed before payment confirmation.
Customers must use authorized payment methods and provide accurate billing information.
Genuine pricing errors will be handled in accordance with applicable consumer law.
5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch.
Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.
Please review our Shipping Policy before purchasing.
Mandatory consumer rights concerning delayed or undelivered goods remain unaffected.
6. TAXES AND IMPORT CHARGES
Applicable sales taxes, VAT, and import-related obligations will be handled according to relevant laws.
Customers will not be required to pay additional import duties or delivery-related taxes beyond the checkout total.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery through our authorized free return process.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, billing, and shipping information.
Fraudulent transactions, unauthorized access, malicious software, and unlawful interference with the website are prohibited.
9. INTELLECTUAL PROPERTY
Original website materials, text, photographs, branding, graphics, and other protected content belong to their respective rights holders.
Unauthorized commercial reproduction or distribution is prohibited.
10. THIRD-PARTY PROVIDERS
Our store may use Shopify, payment processors, fulfillment providers, and delivery carriers.
Separate provider terms may apply without limiting mandatory consumer rights.
11. WEBSITE AVAILABILITY
We aim to maintain a secure and functional website. Temporary service interruptions, errors, and maintenance may occur.
12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any rights and liabilities that cannot lawfully be excluded.
Other limitations apply only where permitted by applicable law.
13. GOVERNING LAW
The applicable governing law depends on the verified legal identity and jurisdiction of the actual contracting seller.
Mandatory consumer protections in relevant jurisdictions, including the United Kingdom, remain unaffected.
14. CHANGES
We may update these terms when operational or legal requirements change.
Revisions will not retroactively remove rights arising from completed purchases.
15. CUSTOMER SUPPORT
Store: trevonali
Website: https://trevonali.shop
Customer Service Email: pamorgecaromegg@outlook.com
The verified legal identity and business address of the actual contracting seller must be added before publication.